The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Return Policy
- You may purchase merchandise from this Web site by using any one of the payment options listed. shopRuby.com reserves the right to change its payment procedures at any time without prior notice to you. Our return policy is simple. Products may be returned within 30 days for a refund by following the three steps below: 1. Call or email us at 817-332-7829 or info@shopruby.com (put "RMA request" in subject line). Be sure to have your receipt handy. If emailing, include the following info: The receipt number (top right), the sale date, the product being returned, the reason for the return and the desired action (exchange for ..., return for refund/credit, etc.). If your return meets our return terms, you will receive an RMA number within two business days. 2. Write the RMA number prominently on the outside of the shipping carton. 3. Ship the carton to: Ruby Attn: RMA #[rma number here] 1540 S. University Dr. #106 Fort Worth, TX 76107
- Miscellaneous
- Reef Swap Terms
For each pair of used Reef sandals you donate, you will be entitled to 20% off the retail selling price of a pair of new Reef sandals, excluding sale items. The arrangement is one-to-one by pair. Multiple donation discounts may not be combined on an unlike number of new product.
The donated sandals benefit charities in the Fort Worth area, so they should be usable. Also, please clean them up.
We reserve the right to refuse any pair offered for donation.
